Tier II Technical Support Interview Questions | Glassdoor

Tier II Technical Support Interview Questions


Tier ii technical support interview questions shared by candidates

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Why Cablevision?

1 Answer

Many other what if scenario questions which are designed to see how much supervision or mentoring that you might require (0% is Cablevision's goal)

Where do you see yourself in 5 years.

1 Answer

none i can think of. The manager was very clear about his expectations.

1 Answer

They use to do testing. However now if you are breathing they hire you because the pay is now $11 per hour.

Why Zoom ? How did you hear about Zoom ? Why do you think you are good for this position ? Tell me about a situation where you had to deal with an angry customer or user ? What interests you most about this job? Some networking questions ? Future Goals ? Tell me about your background and how this position directly applies to your experience ? Personality questions ?

What are POP and IMAP and what is the difference?

1 Answer

How to handle a customer that continues to test your technical knowledge

About the previous technical support experience?

2 Answers

My school didn't focus too much on LDAP, so when they asked about LDAP I bombed those questions.

Their werent any unexpected question basic questions any other interviewer would ask.

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