Travel Counselor Interview Questions


Travel Counselor interview questions shared by candidates

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American Express
Travel Counselor was asked...May 19, 2015

How do you usually book international air?

2 Answers

Internet-based/Point and Click reservation systems?

did you find out the answer?

AAA Hoosier Motor Club

How would you calm an upset member and correct an issue they have had?

1 Answers

Listen to the whole situation the member experienced, apologize for the inconvenience they were put in, use empathy, correct the issue or find the proper department that can, and apologize again. Less

Cedar Crest College

Why do you want to work at a women's college.

1 Answers

In this political climate it's important that there's a place for women to feel empowered & validated. As a feminist I would love to be apart of that mission. Less

American Automobile Association (AAA)

Name a time in which you provided excellent customer service.

1 Answers

This was hard for me because I couldn't name just one time.

Vacations To Go

the sales director barely looks at you as he does not like to interview and makes sure you know this

1 Answers

no particular difficult questions, they just want you to have some kind of sales experience Less


What is your weakness?

1 Answers

I tend to procrastinate sometimes, I know it's not good but I also enjoy being pressured by time. Its when I function the most with all the adrenaline in my head. Less


Do you mind hours being cut without pay when it's slow? Watch out, they cut right at Christmas and continue to change schedules day to day.

1 Answers

I had no idea how bad it was, so I thought I could manage a few hours here and there. Little did I know we were talking a 400.00 a month cut. Less

American Express

define a difficult situation in travel ?

1 Answers

be creative and assertive in your answer, be honest and confident.

Typical: Where I see myself in 5years

1 Answers

Growing within the company, taking an active role in company growth, expansion, success Less

American Express TRS

What is your position on office politics?

1 Answers

There is more than one way to interpret this questions as I feel it is misleading. I decline to say how I answered this. Less

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