Travel & Tourism interview questions | Glassdoor

Travel & Tourism interview questions

Enterprise Interviews /  HQ: Saint Louis, MO

3,134 Interviews / Part of Enterprise Holdings

2.8 Average

Delta Air Lines Interviews /  HQ: Atlanta, GA

1,746 Interviews

3.0 Average

American Airlines Interviews /  HQ: Fort Worth, TX

1,368 Interviews

2.8 Average

Interview Questions

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Situation: If you were working and there was a passenger complaining about sitting next to someone of a different race, how would you handle it?

4 Answers

so how do you answer this question if the flight is full and you are not able to re-seat the passenger complaining, is this in air or before flight door closes? Can you help here with this one? Please

Quietly take the complaining customer aside and explain that re-seating is not an option. Ask the complaining customer if you could provide him with a soft drink.

Tell them that everybody they have ever sat next to is a different race

What are good characteristic salesperson?

2 Answers

How well do you work in a team enviroment?

2 Answers

tell me of an example of a time when you had tension or a conflict with another employee

2 Answers

How will you deal with an angry guest?

1 Answer

What would you do if you had plans to meet a friend after work and the person relieving you was running late and you have a flight battling some bad weather.

1 Answer

They gave me a pen and asked me to sell the benefits of it to them

1 Answer

They asked me how I would handle a bad situation with a guest.

1 Answer

How do you handle a situation where one of your employees is just not getting the hang of selling/able to perform up to our standards?

1 Answer

How would you handle a situation of rowdy kids

2 Answers
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