Customer Service Representative Interview Questions in Tucson, AZ | Glassdoor

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Customer Service Representative Interview Questions in Tucson, AZ

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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I was asked a question about customer service.

2 Answers

I gave an example of how I provided excellent customer service in the past

ability to provide services or product the way it has been promised

just if you worked in a call center

1 Answer

Where else have you applied?

1 Answer

How long do you see yourself doing the same job for?

1 Answer

Describe a situation when you witnessed someone at work doing something unethical?

1 Answer

why do you think you're a good candidate.

1 Answer

Discribe your most difficult call and how you resolved it.

1 Answer

Which years/how long did you work at your previous jobs.

1 Answer

How would you deal with a customer who calls in upset

1 Answer