Customer Service Interview Questions in Twinsburg, OH | Glassdoor
Customer Service Interview Questions in Twinsburg, OH

Customer Service Interview Questions in Twinsburg, OH

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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How do I feel about working independently?

1 Answer

I love focusing on doing my absolute best on a team.

A lot about my resume, excel skills, and my understanding of the position. They wanted to make sure I was a good fit for the position and company.

Which job do you think you can do?

1 Answer