Customer Service Representative Interview Questions in Twinsburg, OH | Glassdoor

Customer Service Representative Interview Questions in Twinsburg, OH

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

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How do I feel about working independently?

1 Answer

I love focusing on doing my absolute best on a team.

A lot about my resume, excel skills, and my understanding of the position. They wanted to make sure I was a good fit for the position and company.