Universal Banker Interview Questions


Universal Banker interview questions shared by candidates

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U.S. Bank
Universal Banker was asked...November 11, 2011

How did you know the information about a product that you would refer to another person?

2 Answers

I think the best answer for this is; by reviewing the customer's account and depending on what type of transaction you are doing for them you can figure out what product to refer. Though this is a wierd/worded question. Less

awkward wording-questions were very general and not sure if the questions were targeted to prior work experience or life experiences. Interviews were very confusing! Less


Where do you see yourself in 5 years?

2 Answers

Where you are of course!

In 5 years I see myself with my career with this company


Why do you want to work at Suntrust

2 Answers

I think this company will better my career.

To advance my career.


Name 3 faults that you have.

2 Answers

what pay an hour did they start you at?

You need to state faults, but follow up with how you improved. Using faults like OCD, and has to finish a job completely are GOOD FAULTS. Less

Bank of Hawaii

If i were an animal what would it be?

2 Answers

A Bird


West Suburban Bank

Tell us about a time where you had to overcome rejection l.

1 Answers

Customer did not seem interested in the product I was selling at my previous role, so I got to know him more through conversation and ended up being able to sell him another product we offered Less

Flushing Bank

Tell me about yourself

1 Answers

Discussed aspects of myself that pertained to the position I was applying for, such as majoring in corporate finance, my experience working with banks, as well as enjoying dealing with clients and how that was the best aspect of retail banking. Less

MidSouth Bancorp

Have you ever stole anything?

2 Answers



1st United Credit Union

Tell me a time when you had to deal with a difficult customer?

1 Answers

I discussed with them the time I had an irate member and how I handled the situation. Less

Peoples Bancorp (OH)

Tell me about your worst failure at your last job.

1 Answers

Describe the failure but ALWAYS explain how you fixed it, learned from it, grew and did better next time, etc. Less

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