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Support engineer ii Interview Questions in United States
167
Support Engineer Ii interview questions shared by candidates
Level II Support Engineer was asked...November 15, 2012

Technical Support Engineer II was asked...October 24, 2020
Most were how you would handle different troubleshooting situations, very general, open ended and the cultural questions were the usual "Strength and Weaknesses' BS.
2 Answers↳
If the recruiter calls about this company, it's because he can't find anyone they like. Here's a hint, if you are older and ex-military they will dislike you. Extremely Anti-Veteran Less
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This is a strange response, in that I am a service disabled veteran, and we prefer veterans and even give Veterans Day off company-wide.... Less

Technical Support Engineer II was asked...July 22, 2014
"What does APD mean?" Something about, "Name an interface that allows for applications to communicate with web based content or software"... the answer is API, but the question is more strangely worded.
2 Answers↳
All Path Down
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All path dead

Support Engineer II was asked...July 1, 2020

Support Engineer II was asked...February 16, 2018

Technical Support Engineer II was asked...December 12, 2016
OSI layer troubleshooting
1 Answers↳
I answered this question by going through the first 3 layers of the OSI layer.

Tech Support Engineer II was asked...June 5, 2015

Technical Support Engineer II was asked...October 6, 2016
Personal Experiences with various scenarios, and how you handled specific situations with Customers.
1 Answers↳
Best possible scenarios that I was able to think of on the fly.

Support Engineer II was asked...August 3, 2021
Tell us about yourself and your experience
1 Answers↳
Typical go over your history and how it relates to the role.

Support Engineer II was asked...September 3, 2016
What are your daily duties?
1 Answers↳
I gave a long list and advised that that was not all inclusive.