User Experience Designer Interview Questions
"When interviewing for a UX design position, be prepared to speak to your design process, preferences, and project experience. Employers are looking for candidates that can adapt their company's brand aesthetic in a way that provides a satisfying experience for their users. Be ready to answer questions about your ability to work closely with engineers and project managers as well as your knowledge of graphic design programs, web development, and user interface design."
Who determines user standards, you, the company, someone else?
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Usability standards are not established by a person or place, but it is what is adopted by the user community at large. It is difficult to change or establish new standards, but it is more important for usability to follow standards that are studied and identified by usability experts, such as Jakob Nielsen or Steve Krug. Less
My exercise was to redesign the Netflix homepage for desktop. The Global VP of Design at Spotify happens to be Rochelle King, formerly of Netflix. I thought that was clever.
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I asked questions about available user data and what problems we were trying to solve with the redesign. I proposed solutions and an additional recommendation to remove the horizontal scrolling rows. (Users expect vertical scrolling on the web, and using both vertical and horizontal scrolling requires users to move their viewport in two dimensions, which is difficult with a trackpad device or smaller viewport.) Less
How do you deal with a group of twelve or more people who all have a different opinion about what looks good and what doesn't
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One must establish what 'look and feel' works best for the end user, or target market. The purpose is to strengthen the brand, not necessarily try to design something that everyone is going to like. That's impossible to accomplish, it's just too subjective. It is better to instill better usability as a standard and use colors and graphics that are compelling but are not overstated. Always think of the old saying "form follow function." Less
Describe what is your favorite object, explain why, and it cannot be an Apple product.
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My favorite object would have to be my Civic. The interior design feels very well-thought out and almost everything seems to be in the most optimal place in terms of usability. It's also very durable. After being hit by other vehicles a couple times on the road, it still holds up very well. This makes me feel safe whenever I'm driving it and safety is crucial when it comes to being on the road. Being in my car is also the only place where I can have a peace of mind and have time to myself. Less
How would you handle the hypothetical situation where one or more designers try to dominate the conversation and do not seem to be listening to other members of the team?
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1.. Acknowledge that they are making a point that seems is important to them.1. 2. Remind everyone that collecting iterative feedback is important because it makes the product better. And solicit feedback from other people who have not yet had a chance to speak up. 3. Ask them to tie their concerns/points to specific usage scenarios. Is this a feature or design aspect that is nice to have or critical? Less
How do you decide which features to drive UX design for a specific release?
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This was an hour-long conversation. Focused on linking business requirements and usage scenarios with features and a product roadmap for specific features. And design gates. And UX consistency across a product suite. Less
Question from director: "... four people need to cross a bridge at night, there is only one flash light and only one person can walk on the bridge at a time. How do would you get them all across the bridge?"
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If a UX director asks this question, he wants to see how much of real UX designer you are, and how methodical you approach this task. A good UX designer needs to understand the real problem first. Based on the information given we can only make broad assumptions. A hypothesis based on limited data is a good starting point, but before we jump to premature "solutions", the first task is to do more digging. We need to ask questions (and do research) to understand the actual problem before we can propose a a fitting solution - a user experience that truly solves the unique problem these four people have in their specific situation (it might even turn out that they don't need to cross a bridge at night but need something completely else, but let's not go that far here). So - based on the information given, we don't know what type of bridge it is (does it have a railing, is the bridge lit, short, long, is there even pavement or gravel and potholes, is there traffic, etc...), we need to understand WHY only one person can walk on the bridge and whether the people even need to walk (they might be able to drive, maybe there is a bus that can transport them). Where is the flash light, what type of flash light is it And who are these individuals? What is the relationship between these people? Do they all have the same motivation to cross the bridge? WHY do they need to cross the bridge? Is that really what they need, or do they have a different problem? Also, are they all on the same side? Why do they need to cross the bridge at night, do they have to cross the bridge every night or just once? Etc. etc. -You get the point. In addition: What are my resources to get them over the bridge? Which technical and business opportunities and constraints do I have? In which time duration do I have to get them cross the bridge? Fun exercise for a UX candidate. Less
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Nope, only 1 person at a time, remember? just have the last person shine the flashlight on the bridge while the other people cross and then cross last. Less
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Well, why do you need a flashlight to cross a bridge? A blind person can cross a bridge, no? Can you not keep a hand on the railing and feel your way across? Can you not feel the rumble of traffic passing and keep away? Sure, it feels safer with a light, so let's go with that. You need to see what's ahead, so the first three people take turns shining the light from behind as one person crosses at a time. Then the fourth person crosses with the flashlight. Less
How do you design an interface for a 1000 floors elevator
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Use a dial-pad rather than an abundant amount of buttons.
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I think the best way to make 1000 floors elevator is to have manual and automatic controls. For manual control nowadays we use its best as user perspective or to make range selector like we use in android mobile for number selection like for selecting calendar we just use that navigation interface for elevator. If some new member arrive so he/she will easily navigate elevator. And for automatic process I think the fastest and best way is to use face recognition system similar to Window Hello. Before entering to lift the camera above the elevator will scan the face of persons that he/she is the owner, employee or someone else related to the plot or floor. That way restricted floor will be secure and no one can access except the owner / employee / worker (or others new person for limited period). Less
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You don’t as there are too many floors. Elevator should travel in one direction only. Traditional call box used to open doors on required floors only. Less
