Sales Associate Interview Questions in Vancouver, BC | Glassdoor

Sales Associate Interview Questions in Vancouver, BC, Canada

"When hiring sales associates, employers are looking for charismatic candidates who can provide helpful advice to customers and close sales. Be prepared to answer a few scenario questions that will assess your ability to handle difficult customers, sell a product, or excel on a team. Previous sales experience is an advantage, but not necessary."

Top Interview Questions

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How would you handle an irate customer that accused store staff of stealing their personal propery while they were in the store.

2 Answers

Found this question very disturbing and difficult to give a positive response.

I would ask customer to take me to where situation happened, have customer try to recall what happened, take customers name and #. Tell customer you will look into it with manager and should anything turn up will notify her. Be calm in talking to customer with empathy.

Have you had experience in consumer electronics?

1 Answer

Why do you want to be a sales associate?

1 Answer

Why do you want to work for browns? What are your salary expectations? What motivates you to sell?

1 Answer

Give me an example of problem solving relevant to the job.

1 Answer

What was the worst customer service you have received?

1 Answer

What was the best customer service you have received?

1 Answer

Why do you want to work at American Eagle?

1 Answer

How would you describe your type of style?

1 Answer

no unexpected question, it was a pretty straight forward interview about typical things, sales and customer service.

1 Answer