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do you use coaching

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I once had a couple come into the Pet Store I was managing, they were very upset about a puppy they had purchased, after talking with them I realized that they had purchased the puppy from our Louisville location but had come to my location in Evansville when they could get no help from the location they purchased at, I made a few calls first to the other store then to our corporate office and finally to the breeder of the sick puppy. After being told numerous times that there was nothing that could be done to help them by the Louisville store, through persistence and the willingness to help I not only was able to get them a replacement puppy but the breeder also agreed to return half of the purchase price. They remained customers of my store even though we were 2+ hrs apart and when I left that company and went to a completely different business they became my customers there as well and have became close family friends. Less

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I always turn this question into a positive past weakness and explain how I overcame such weakness. Use your previous experience scenario to answer this one. Less

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Accepted... But was never really happy as Sr Mgmt supported but did not have technical expertise to move forward. Less

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This is a very subjective question but essentially they are trying to figure out if you can handle working in a slower branch banking environment. Less

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I intend to work for years to come, with experience comes value. I enjoy my career and will enjoy it for many years to come. Less