Vice president branch manager Interview Questions
20Vice President Branch Manager interview questions shared by candidates
Why Chase?2 Answers
Did you get the job with that answer?
Reputation, benefits, career growth, company trajectory.
Why did you want to leave your current job1 Answers
do you use coaching
Tell about a time when you had a dissatisfied customer and how you handled the situation1 Answers
I once had a couple come into the Pet Store I was managing, they were very upset about a puppy they had purchased, after talking with them I realized that they had purchased the puppy from our Louisville location but had come to my location in Evansville when they could get no help from the location they purchased at, I made a few calls first to the other store then to our corporate office and finally to the breeder of the sick puppy. After being told numerous times that there was nothing that could be done to help them by the Louisville store, through persistence and the willingness to help I not only was able to get them a replacement puppy but the breeder also agreed to return half of the purchase price. They remained customers of my store even though we were 2+ hrs apart and when I left that company and went to a completely different business they became my customers there as well and have became close family friends. Less
I was not considered for promotion but create a new position and responsibility for me. After 20 years accepted with increase in salary and benefits. Ie: car allowance upgrade1 Answers
Accepted... But was never really happy as Sr Mgmt supported but did not have technical expertise to move forward. Less