Vice President Branch Manager Interview Questions | Glassdoor

Vice President Branch Manager Interview Questions

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Vice president branch manager interview questions shared by candidates

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Why Chase?

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Reputation, benefits, career growth, company trajectory.

Chase is big on customer service, so most of the question were based on that. It's a bank a very large bank so we talked about money, how to keep people safe, and what it would look like to work as a BM for Chase.

experience, asked about customer interactions.

Tell me a time when you had to deal with a difficult customer. How did you handle the situation, and what was the outcome

What made your previous role complex and how do you work through challenges outside of your control?

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Tell about a time when you had a dissatisfied customer and how you handled the situation