Video teller Interview Questions | Glassdoor

Video teller Interview Questions


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When was a time I had to deal with an angry customer?

2 Answers

I dealt with them a lot I worked in a retail store not every customer was always satisfied, I did the best to my ability & knowledge to handle the situation and if I couldn't I let my manager handle it, and learned from the way she handled it.

After the interview at the branch, what was your next contact with them? Did they call you for the next step in the process or did they email you saying that they have found someone else more suited for the role?

what would you do in a situation where your customer is already upset because he/she doesn't understand how to use the video machine.

1 Answer

If you were in a situation with a difficult customer and you noticed they were very upset, how would you handle it?

Are you comfortable being on camera and around new technology?

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