Virtual Call Center Representative Interview Questions | Glassdoor

Virtual Call Center Representative Interview Questions


Virtual call center representative interview questions shared by candidates

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The Customer Service questions

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The Customer Service questions are tricky because you are given only a 10 minute brief of what the company would expect from an agent.

The personality questions are generally based on what is right or wrong.

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Do you have a home office where no one could interfere with your shift?

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4 or more role play customer service questions besides all the work environment interest questions

scenario questions varied from dealing with an angry customer to dealing with customers who werent calling for cs but really just looking to unload emotionally.

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