Concierge Interview Questions in Washington, DC | Glassdoor

Concierge Interview Questions in Washington, DC

"Concierges play a big role in the customer service and relations of company. During an interview for this position expect to be asked about how you would handle certain situations dealing with dissatisfied, disgruntled, or angry customers. No educational requirements are necessary, but a background in customer service and communication is highly valued."

Top Interview Questions

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Why did I want this specific job?

1 Answer

I told them I liked interaction with people on a day to day basis. I like talking to people essentially.

Are there any programs in a company that you worked for that taught you how to deal with problematic situations?

1 Answer

What does a concierge mean to you?

1 Answer

How much experience do you have? Why do you want to work for this company? How well do you deal with stress?

What does customer mean service to you? Tell me one time you went above and beyond for a customer? Tell me how you handled an irate customer in the past? why should we hire you?

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