"Assistant managers are needed in every industry to provide leadership and management support. Employers are looking for candidates with strong teamwork and organizational skills. In an interview, be ready to discuss your leadership experience, conflict management abilities, and knowledge of the industry for which you are applying."
if someone complain about bad service, how would you handle the situation?
Apologize. listen to the guest. correct the situation, follow up with the guest to see that you have met and/or exceeded thier expectations.