As a project manager, it is your job to oversee the creation and execution of company projects and ensure that all team members stay on track to meet deadlines. Expect interview questions that will assess your ability to lead a group and communicate effectively to members with different roles and varying concerns. As the scope, schedule, and cost of a project can change frequently, the interviewer may ask you to role-play a few scenarios in which a project deadline changes or several group members leave the company.
Here are three top project manager interview questions and how to answer them:
How to answer: Dealing with conflict in a project management role is expected. Strong candidates need to demonstrate how they help to foster cooperation and collaboration among all parties involved in a project. Describe situations in which you acted as a mediator, focusing on the actions you took in response and the results of your actions. Use the STAR method (Situation, Task, Action, Result) when describing the disagreement and how you achieved a resolution.
How to answer: A project manager needs to have a strategy for managing tasks and keeping others on schedule with their work. When answering this question, it's helpful to describe a situation in which you applied your strategic management method, took action, and maintained that strategy on various projects. Explain how you reached your project goals.
How to answer: Discussing your failures may be challenging in an interview, but hiring managers ask this question to understand your potential weaknesses and areas for improvement. Try to keep the conversation positive by talking about how you turned around a project, made changes during the course of a project, or improved the outcome.
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The key question to ask is definition of "IMPORTANT". Is it important to the managers (ego equation), important to the end consumer or important for Amazon. The first one needs to be thrown out immediately and the others must be quantified based on achievability, impact on end user and ROI. Less
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I would say whichever is more valuable to customer & gives competitive advantage to Amazon. Less
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Agreed. Need to drill into what "important" means. Great catch My guess is that Amazon was looking to quantify/define "important" from the customer perspective. Less
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Try to define "scale", ask for clarifications. Are we trying to scale to more users or to more ad providers? Are there any current bottlenecks? What is the goal here? How about we improve the experience by providing more relevant ads? etc... Less
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Its such a tricky question. I guess its by the analytic we use to know the page views and all.. Less
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I didn't have a good answer for this one.
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I'd ask 'why'? Something radically changed since the last time this was discussed. Understanding what it was that changed is critical to determining the best course of action. Adding manpower, reducing scope, working 24/7, or pushing back might all be reasonable (or horrible) solutions. By first understanding the (new) need, you can then develop a solution. Less
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Depends: Who is telling me this? What stage is the project in on the project life cycle? Review these factors in light of the impacts, set change management process and communication plan. There are no cookie cutter approached - each project is unique. Less
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I would say evaluate the overall impacts and risks then communicate it with your sponsor (customer). Let he/she to decide then document it. Less
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Time vs effort.. teams get hung up on time based estimates. And not about the amount of effort it's going to take to accomplish a task/user story. Less
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It’s about demonstrating it to them and comparing the efficacy compare to other frameworks via dissecting a story vertically to the smallest size possible. Less
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I said I would talk to them about t-shirt sizing and try several ways to help them understand that story estimation has little to nothing to do with time, rather effort. I also explained that this was a challenging topic for a new team. Less
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Adword Revenue : No. of impressions * Click Thru Rate * Cost Per Click Anyone of the three parameters could decline to have an overall reduction in revenue. No. of Impressions could go down if a. The internet usage has fallen for some socio-culturaal reasons in Italy b. The usage of Google search has reduced because of may be some competitor applicaton launch or some major marketing promotion activities c. Some major technical issues has come up may be in the Google servers which is resulting in higher latency in Google Search applications resulting in reduced usage Click Thru Rate might have gone down 1 Major shift is usage clusters Keywords used have changed resulting in changed search behavior where in people are less prone to click thru. 2 Some technical issues like adds not displayed properly Same major flaw in random add picking might have got introduced 3. Some recent layout change has been there and peope are yet to get accustomed with the changed layout Reduced CPC: 1. People are spending less on Adwords and hence bidding less 2 Due to the keyword change, the new cluster CPC is much lesser. Less
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1. Determine the amount of decrease in month over month percentages, and make sure this isn't a trend. 2. Assuming we've seen similar decreases in conversions and clicks, 30 days is a month's time. Let's say this is in August, when the entire country uses the majority of their average of 42 vacation days per year. That's a factor. 3. Given you've said decreases in revenue and assuming all click and conversion data remained the same month over month, we may look for broken dynamic revenue variable conversion codes on the page source. Was there a site update? Less
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This is a test to see how you think on your feet.
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Why is an Agile Project Manager interview based on the PMBOK? That's a really, really bad sign. :) Less
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For the second question, I'd probably use either a cost/schedule variance chart... since you can't assume the same budget or schedule for any of the projects, variance against plan would likely be the best way to go. Less
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For both of these questions, I told them if there was a single correct answer, I didn't know it...but I walked them through how I would handle each question. Less
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Provided a situation early in my career as a Project Manger where mistakes are expected. I detailed how I learned from the experience and what I do now to mitigate that from happening again. Less
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one on one counseling to clairify expectations and deliverables
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Organize a team event and have an open discussion.
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The management approach ideally would depend on the characteristics of the recalcitrant individuals. Less
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Assess the situation. Present the facts, with the benefits and risks of the suggested actions or inactions. Seek leadership support and escalate if necessary or let the status quo continue with the risks identified and documented. Less