Sales associate Interview Questions in Washington, DC | Glassdoor

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Sales associate Interview Questions in Washington, DC

"When hiring sales associates, employers are looking for charismatic candidates who can provide helpful advice to customers and close sales. Be prepared to answer a few scenario questions that will assess your ability to handle difficult customers, sell a product, or excel on a team. Previous sales experience is an advantage, but not necessary."

Top Interview Questions

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How would you do you handle gossip.

3 Answers

I do not, I try to keep a positive outlook.

Someone actually asked this during an interview?

I would answer this by replying that I wouldn't get involved, unless the gossip is likely to be harmful. Like if it's just every-day gossip, it's not worth getting involved in, not to mention it's totally unprofessional. But if it's gossip that's likely to get someone fired (i.e. an employee is said to be stealing merchandise or something similar). If that's the case, I would either report it to the manager, or suggest to the gossipers that if they witnessed something like that (or had other proof), then the manager should be notified. If they reply that they hadn't witnessed it, I would politely suggest that its innocent until proven guilty, then return to my duties. As for why they would ask something like this in a interview, a lot of high-schoolers or people fresh out of high school are hired by Kmart, so they want to make sure the employees they hire can be professional regardless.

Why do you want to work for Vans?

3 Answers

How would you greet a customer

3 Answers

What was my retail background.

2 Answers

Nordstrom has a policy that allows customers to return items in any condition. Many times our employees have trouble accepting returns that have obviously been used. How would you react if a customer came to return an item that has obviously been worn?

2 Answers

What's the difference between selling and servicing to the customer?

2 Answers

Why do you want for TJMaxx?

2 Answers

What makes you qualified to work here.

2 Answers

#1 How do you perform when you are compared to others? / #2 What would you do if you weren't meeting your sales goals?

2 Answers

maybe its just me but whenever an interviewer asks if we have any questions for them I always freeze up as if I don't want to know more about the store but I just don't know what to ask.

2 Answers