Receptionist Interview Questions in Washington, DC | Glassdoor

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Receptionist Interview Questions in Washington, DC

Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments, and working face-to-face with customers. Employers are looking for candidates with excellent organizational skills and who knows how to maintain a positive, helpful attitude in the workplace. In an interview you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you assuaged a frustrated customer or worked around a scheduling conflict.

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It has been so long however it was a general assessment of my qualifications for the position.

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Truthfull

Tell me something about yourself? Your most difficult challenge and how you resolved it?

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They asked about my work ethnic

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Why are you interested in our company?

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Describe a time when you dealt with a difficult employee? How long have you been a Receptionist? What were your duties?

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Tell us why you want to work for us, and what do you know about our company.

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They asked me about my ability to answer multiple phone lines, as well as how I react when someone is being aggressive over the phone.

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Where do you see yourself in 6 months to a year if you are hired thru DTI?

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Tell me about yourself

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Give me an example of a time where you dealt with a disappointed customer?

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