Work At Home Customer Service Representative Interview Questions | Glassdoor

Work At Home Customer Service Representative Interview Questions

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Work at home customer service representative interview questions shared by candidates

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Are you comfortable working in a quiet space, alone, during your entire shift?

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Yes, I'm am very comfortable with this.

Name a time where you overcame an obstacle in order to do your job.

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There is a creative question on the written section that asks you to describe what your life would be like if you lived on a space station near the planet Jupiter.

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How did you go above and beyond for a customer When was a time you had to fix your computer yourself Why do you want to work at home

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Name a time you had to troubleshoot.

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There was a role play involved. I was nervous and this part was unexpected, It threw me through a loop a bit but I think I bounced back from it.

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What is the difference between a router and modem?

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Name three things you can do in the Control Panel.

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Each interviewer (3) asked for employment history over the phone.

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Q: Tell me how you have handle a difficult customer in the past?

1 Answer