Work at home interview questions shared by candidates
The questions were general and consisted on how you would respond in various situations. Example: " While on a customer call, the customer is irate and is rude to you. Do you tell the customer to call back some other time when he composes himself or would you try to calm the customer and re focus on how to solve the issue"
Answers were based on degrees of acceptance or disagreement. For example you would pick one: 1) Yell back and tell him to take a hike. 2) Ask him if you could help walk through the issues that are troubling him so that you can try to help resolve the issue? 3) Place him on hold and then disconnect him. or they will only give you 1 answer and you may need to choose an answer to a situation that bests matches what you would do. a) Some what agree , b) always agree, c) most always agree, d) always disagree, e) most always disagree, f) somewhat disagrees.
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