Work At Home Telephone Customer Service Representative Interview Questions
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Work At Home Telephone Customer Service Representative interview questions shared by candidates
Why did you leave or plan to leave your current employer?
4 Answers↳
I wanted a new experience and new skills
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My baby sitter backed out last minute and I now have to stay home with my infant. School just got out and all daycares around me a full. Less
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I believe I've progressed as far as I can in my current role. I need a change of environment to motivate me. I want to develop a new skill that isn't required in my current job. Less
What do you know about Nordstrom?
4 Answers↳
That they are a very customer service oriented company
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They go beyond the call of duty to please their customers
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I would first apologize to the customer and the I would assure them that I would try to find out what I happened to the package Less
What is my availability, and what do i like better customer service or tech support.
3 Answers↳
I am flexible as well with either or.
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I’m looking for something overnight .
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I am also very flexible.
What did you do at your last job? Are you available for the next 90 days. If you say no you will not get the job
2 Answers
Where do you see yourself in 5 years.
2 Answers↳
Did you have a virtual interview since this was a work from home position? How are things going so far? Less
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Yes! Being it was a work from home position, this was a virtual interview via webcam. It lasted about 30 minutes and typical interview questions were asked. The training was a little frustrating because there were MANY technical issues. In a class of about 15 (virtual) about 90 percent of the class had issues every day that made the training process a bit discouraging. Less
Tell me about a time when you had to adapt to change?
2 Answers↳
Initial online application process is simple and streamlined.
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Everyday in the retial business is a change at least once a year from corporate