Work At Home Telephone Customer Service Representative Interview Questions


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Work At Home Telephone Customer Service Representative was asked...March 30, 2017

Why did you leave or plan to leave your current employer?

4 Answers

I wanted a new experience and new skills

My baby sitter backed out last minute and I now have to stay home with my infant. School just got out and all daycares around me a full. Less

I believe I've progressed as far as I can in my current role. I need a change of environment to motivate me. I want to develop a new skill that isn't required in my current job. Less

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What do you know about Nordstrom?

4 Answers

That they are a very customer service oriented company

They go beyond the call of duty to please their customers

I would first apologize to the customer and the I would assure them that I would try to find out what I happened to the package Less

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What is my availability, and what do i like better customer service or tech support.

3 Answers

I am flexible as well with either or.

I’m looking for something overnight .

I am also very flexible.


If I had an argument with my manager or not?

3 Answers

I said yes, I had

I will have same interview today. What would you recommend me for it ? (Nasil kontak kurabilirim seninle) Less

I'll prefer your company kindly lookinto and give me this strong feel more by continuing the selecting process Less


Do you have experience in a call center that had metrics to meet?

3 Answers




Transcom WorldWide

What did you do at your last job? Are you available for the next 90 days. If you say no you will not get the job

2 Answers

Inventory phone calls and handling the money. Yes I am available for the next 90days Less

How was your attendance at your last job I just typed this as I finished my last interview, not sure if I got the job but I wanted to help the next person out. Less


typing speed

2 Answers

Can I do virtual interview via iPhone?

past employment


How long have you worked as a customer service rep.

2 Answers

4 years

20 years


Where do you see yourself in 5 years.

2 Answers

Did you have a virtual interview since this was a work from home position? How are things going so far? Less

Yes! Being it was a work from home position, this was a virtual interview via webcam. It lasted about 30 minutes and typical interview questions were asked. The training was a little frustrating because there were MANY technical issues. In a class of about 15 (virtual) about 90 percent of the class had issues every day that made the training process a bit discouraging. Less


Tell me about a time when you had to adapt to change?

2 Answers

Initial online application process is simple and streamlined.

Everyday in the retial business is a change at least once a year from corporate

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