Work From Home Customer Service Representative Interview Questions | Glassdoor

Work From Home Customer Service Representative Interview Questions

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Work from home customer service representative interview questions shared by candidates

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Tell me about at time when the customer said "no" to a product or service u offered them and describe the techniques/steps you took to persuade them to change there mind and if u were able to come away with the sale

The assessment consisted of math and grammar mostly. there were situational calls and also a personality type section.

Describe a time when you had to resolve an issue within a short amount of time, what did you do?

They asked basic customer service questions (rude customers, etc).

Tell me about yourself.

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