Work From Home Customer Service Representative Interview Questions | Glassdoor

Work From Home Customer Service Representative Interview Questions

45

Work from home customer service representative interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

How would you handle an irate customer that feels they have been getting the run around?

1 Answer

I would empathize with the customer and assure them that I am here to help them and will go above and beyond to provide a resolution to their problem.

How do you prevent your internet from going down?

1 Answer

What are the 5 best attributes of a customer service representative?

1 Answer

Tell me about at time when the customer said "no" to a product or service u offered them and describe the techniques/steps you took to persuade them to change there mind and if u were able to come away with the sale

I have an interview with them soon, so I hope I do well!

what was the most difficult customer you dealt with, and how did you handle the situation?

1 Answer