Customer Service Representative Interview Questions in Yuba City, CA | Glassdoor

Customer Service Representative Interview Questions in Yuba City, CA

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

Sort: RelevancePopular Date

Describe a difficult task you were faced with and how you addressed it.

1 Answer

The difficult task I had to faced with was starting a new job as a Medical Administrative on the spot by myself because the last person with this position had left the job right away. I had to train myself multiple programs such a learning how to put patients information and their history in a file on the computer then trained a medical assistant . Each and everyday I got better, felt comfortable and confident!