"Companies count on managers to make smart team decisions and oversee group members in order to maintain deadlines and keep operations running smoothly. Be prepared to answer several situational questions that will evaluate your time management skills, problem solving abilities, and ease in leading a team. Employers will also expect you to be well-versed in products and operations, so make sure to brush up on the department's relevant work."
What was your worst customer service experience?
being ignored at a deli counter for 30 min. while one employee was waiting on a customer the other was distressing the counter could not be bothered and when I asked the manager in the store at the time who made excuses and no apology for the bad service also insinuated it was my issue alone