Grocery Clerk Job Description

What is a Grocery Clerk?

As a grocery clerk you work on a team in a hands-on role to ensure the grocery store/supermarket has the products available for customer purchase in a friendly and safe environment. You are the initial point of contact for a diverse customer base in addressing questions about the location of items in the store (ranging from food to paper products to sundry items which varies from store to store). The ability to effectively communicate with customers is key. Additionally, you are a part of a team of clerks who are responsible for stocking and restocking shelves throughout your shift which requires getting additional items from the backroom should the shelves not have items available. Stocking and restocking shelves with products requires the ability to lift boxes in excess of 40 pounds and safely move a warehouse rolling cart through the aisles of the store.

You would be responsible for ensuring shelves are organized with product labels front facing and ordered neatly so customers are able to quickly see the items. Attention to detail is key to make sure that the correct products have the correct pricing sticker and/or label on the shelf. Restocking shelves may or may not occur during daytime hours and could be, depending on store policy, be something that occurs on an overnight shift. In the support of other grocery store employees (such as the cashier) you may be asked to assist in the check-out process helping with bagging groceries and assisting customers with moving bags into their vehicles.

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Grocery Clerk Job Description Template

Job Overview

XYZ Inc. is a leading company in our industry in the region. We're proud of our 4.2 Glassdoor rating from our employees. We're now hiring a Grocery Clerk to help us keep growing. If you're excited to be part of a winning team, XYZ Inc. is a perfect place to get ahead. You'll be glad you applied to XYZ Inc.

Responsibilities for Grocery Clerk

  • Properly stock retail shelves with products
  • Safely and accurately restock product shelves
  • Ensure products are front facing and orderly on shelves
  • Interact with customers of diverse background in a positive manner
  • Provide accurate information to customers on location of items in store
  • Work with other team members to ensure products are properly stocked on shelves
  • Support other grocery store personnel such as cashiers to help with the check out process
  • Assist customers in taking groceries to their vehicles, upon request

Qualifications for Grocery Clerk

  • 0-2 years customer service experience
  • Able to safely lift boxes that weigh in excess of 30 pounds
  • Physically able to engage in repetitive hand movements reaching shelves of varying heights
  • Comfortable and able to safely stand and climb ladders in small places
  • Must be able to frequently move from a bent position to standing position to unpack boxes
  • Excellent customer service skills in order to work with a diverse population
  • Available to work a variety of shifts including overnight depending on store need
  • Able to work a varied work schedule that changes every 2 weeks
  • Attention to detail and able to learn where store products are located to provide information to customers

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes.

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