Head Cashier Job Description

What is a Head Cashier?

As a head cashier you will use your previous experience to ensure a consistently high-quality customer experience at check-out. You will train cashiers on drawer accuracy and interactions with customer. You will maintain staffing levels as appropriate and act as the backup as needed. You will ensure the check out area is kept clean and safe.

An ideal candidate will have 3+ years of experience as a cashier and have a customer focused attitude with a passion for motivating and training others. You will partner with the Store Manager to minimize inventory loss. You must be willing to undergo a background check as part of the hiring process.

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Job Overview

XYZ Inc. is a leading company in our industry in the region. We're proud of our 4.2 Glassdoor rating from our employees. We're now hiring a Head Cashier to help us keep growing. If you're excited to be part of a winning team, XYZ Inc. is a perfect place to get ahead. You'll be glad you applied to XYZ Inc.

Responsibilities for Head Cashier

  • Troubleshoot and escalate issues with the cash register and other equipment
  • Keeps the check out area clean and serviceable
  • Maintain schedule for cashiers and ensure coverage during all shifts
  • Train and oversee cashiers
  • Understand product placement at the store to answer customer questions
  • Ensure accurate drawer reconciliation at the end of each shift
  • Serve as backup for any cashiers calling out
  • Track cashier break schedules

Qualifications for Head Cashier

  • 3+ years previous experience as a cashier
  • Ability to pass a background check
  • Keen ability to multitask
  • Must demonstrate a friendly and courteous attitude
  • On-time with reliable transportation
  • Willingness to train and mentor others
  • Ability to frequently lift 15+ pounds
  • Experience reconciling registers
  • Superior customer service skills

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes.

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