Logistics Coordinator Job Description

What is a Logistics Coordinator?

A logistics coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. As a logistic coordinator, customer satisfaction is a priority as this is how business remains successful. Additionally, a logistic coordinator is well-versed in supply management principles and practices. Responding immediately to customer questions and complaints and notifying them of any delays in the delivery schedule is essential to this position. Logistics coordinators usually work in a variety of industries within the logistics department.

A Bachelor's degree is preferred for logistics coordinators positions, however, a high school diploma with 5+ years' experience in customer service or logistics management a must. Successful logistics coordinators possess excellent communication and problem solving skills and are able to work with little supervision.

Logistics Coordinator Job Description Template

Job Overview

Come work at Example Co., a leading firm in our industry in the metro area. We're pleased to have a 4.0 Glassdoor rating. We are looking to hire an experienced Logistics Coordinator to help us keep growing. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Apply today!

Responsibilities for Logistics Coordinator

  • Manage orders and arrange stocking of materials and equipment to ensure they meet needs
  • Plan and track shipment of final products according to customer requirements
  • Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
  • Maintain logs and records of warehouse stock and executed orders
  • Recruit and coordinate logistics staff (e.g. truck driver's) according to availabilities and requirements
  • Prepare accurate reports for upper management
  • Arrange same-day deliveries whenever possible
  • Prepare accurate invoices

Qualifications for Logistics Coordinator

  • Bachelor's degree in Logistics or Business Analytics (preferred)
  • 5+ years' experience in customer service or logistics management
  • Ability to work with little supervision and track multiple processes
  • Knowledge of laws, regulations and ISO requirements
  • Computer-savvy with a working knowledge of logistics software (ERP)
  • Previous customer service experience
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
  • Keen on working in a fast-paced environment

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