Program Assistant Job Description

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What is a Program Assistant?

Program assistants work in a variety of different industries with the main focus of carrying out administrative tasks that impact the daily operations of a business. Most program assistants are responsible for performing general office duties such as answering phone calls, keeping records, data entry, addressing customer concerns and so on. Additional responsibilities depend on the organization and industry. Depending on the internal organizational structure of the company, program assistants may progress to become program managers or executive assistants.

A high school diploma or general education diploma is often required to become a program assistant with most companies expressing a preference for prior working experience in the same position in a related field. Strong communication skills are a must as this position requires negotiations with clients, customers and in-house personnel. Other valuable skills include multitasking, time-management abilities and strong attention to detail.

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Job Overview

Come work at Example Co., a leading firm in our industry in the metro area. We're pleased to have a 4.0 Glassdoor rating. We are looking to hire an experienced Program Assistant to help us keep growing. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Apply today!

Responsibilities for Program Assistant

Act as the primary contact for program procedures and policies
Represent the business for program-related matters
Correspond with upper management regarding goals and objectives of programs
Carry out administrative tasks as required to facilitate an efficient working environment
Communicate and negotiate with clients, customers and supervisors
Ensure business operations and efforts are always favorable to the business objective
Perform additional tasks as may be required by superiors
Answer phone calls and customer or client inquiries

Qualifications for Program Assistant

Prior experience working as a program assistant in a relevant field
Proficient with computer technology and Microsoft Office applications
Strong oral and written communication skills
Excellent negotiation and problem-solving skills
Professional and pleasant demeanor to meet with clients and customers
Exceptional time management and organizational skills
Sharp attention to detail with an extraordinary ability to multitask
Reliable and diligent worker
Able to sit, stand and move around for long hours at a time

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