Sales Clerk Job Description

What is a Sales Clerk?

As a sales clerk, you deal with customers on a daily basis. You work face-to-face assisting customers with finding the right products. In a sales clerk position, it is your job to help a customer from start to finish, until a product is purchased. Sales clerks need to be friendly and knowledgeable about a company's product. You'll spend a lot of time greeting customers and answering questions. You will also process sales transactions.

You work for a diverse range of people and industries. Your main function is to assist customers who are looking for certain products or who have questions. You should always have a positive attitude and be willing to help. A central part of your job is to understand the product inventory in order to make sales and answer questions. You must have excellent communication skills. Most companies prefer a high school diploma and/or experience in sales.

Sales Clerk Job Description Template

Job Overview

Example Co. is one of the leading companies in our field in the area. We're proud of our 3.6 rating on Glassdoor from our employees. We are hiring a talented Sales Clerk professional to join our team. If you're excited to be part of a winning team, Example Co. is a great place to grow your career. You'll be glad you applied to Example Co.

Responsibilities for Sales Clerk

  • Maintain a self-starter attitude while process sales transactions and providing excellent customer service
  • Anticipate needs by greeting customers promptly and assessing their requests in a busy environment
  • Support senior sales clerks by completing sales according to established policies and procedures and be able to lift up to 50 pounds
  • Attend product training meetings and develop an understanding of all the company's products
  • Monitor and organize inventory while effectively marketing new products and merchandising products for sale
  • Collaborate with sales teams in weekly meetings by bringing a friendly, can-do attitude, and practice reliable and punctual attendance
  • Exceed weekly and monthly sales projections while advising customers on buying options and add-on sales
  • Perform all duties as assigned by lead sales manager while exhibiting the capability to get along with others

Qualifications for Sales Clerk

  • Ability to lift up to 50 pounds with a valid driver's license and clean driving record
  • Must be able to travel to other retail locations within a 50-mile radius and capability to maintain a clean driving record
  • Working knowledge of Microsoft Windows or the ability to learn new software quickly
  • Demonstrated ability to stoop, bend, and kneel frequently, and the ability to be on your feet for eight hours during one work shift
  • Have a strong work ethic and are eager to learn and make new sales with customers, including up-selling and add-on selling
  • Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence
  • Have product knowledge before your start date and willing to begin as a part-time sales clerk
  • Must wear professional attire while on the sales floor and commit to the high standards the company has put forth
  • Have a background that shows dependability, a love of closing deals, and that customer satisfaction is of the utmost importance to you

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