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Excellent environment with some great people doing good work to help families. Work from home is a "dream job".
A very all encompassing job that demands enormous amounts of dedication of time and emotion. Expectations and quotas are high. Year over year growth takes a back seat to increased quota's being met and no incentive is given for Y/Y incremental growth instead, worth is measured in difficult t in particular at the higher levels. It's not impossible but very difficult. Life balance is difficult working from home. Though every job has it's cons, this is certainly a wonderful company that I hope to be with for many years. If you are up for the challenge, it's a great place to be.
Advice to Management
An excellent company with incredible opportunity and some great people. Sometimes the core purpose gets lost in the numbers and processes. Sales processes have become labor intensive and tedious to execute while the grading and observing of this process presents itself as cumbersome and cluttered. Though the training is first rate, it is very hard to maintain and retain the information and is often difficult to apply in real dialogue with callers.