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ACD Direct Jobs in Decatur, AL

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ACD Direct Reviews

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Recommend to a friend
Approve of CEO
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Merrill Moore
6 Ratings
  • far from the best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor
    Current Employee - Contractor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO


    you can schedule by the half hour which is convenient, any hour of the day, its simple work


    most of the spots for schedules are taken in seconds so unless you built up points to buy your schedule you dont get choice picks you need or want most, training is inferior, Leads are unresponsive, you can ask a question by email to them and your get varying answers that contradict each other, they dont care if you make it work or not, they dont try to help....they only say they are there to help, the tools they have for you to use go down and dont work alot but your expected to still do your job..... Almost impossible to make average 4 minute calls so impossible to make bonuses

    Advice to Management

    have better training , need better reviewers and management people willing to actually work. There should be phases with one on one's during that time to go over issues

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