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I have been working at AEG full-time (Less than a year)
Stable hours and consistent work if you're full time. If a large event is occupying the venue then it's "all hands on deck". Part timers get decent amount of hours minimum 16 hours a week maximum 32+
Little not pay increases. No employee appreciation and poor retention rate. There is very little advancement opportunities. If there's any openings it's not worth th headache and stress.
Advice to Management
Increase your hourly wage and offer advancement training. Shift differential for Graveyard.