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I worked at ARO full-time (More than 5 years)
None really spring to mind, other than the hours, if you play hardball hours can be flexible, however, it would be very difficult for any junior member of staff to play hardball with senior management!
Lots, from the hours for regular collectors, to the benefits package that you can buy cheaper privately yourself. Then of course there is the outright and blatant lies from every senior manager you come across, not just the small stretch the truth scenario but outright lies and deliberate deceit that cost people their jobs!
Advice to Management
Find some real managers, find some honesty, find some integrity, cant build an empire based on deceit, lies and mistrust!