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I worked at Academy Sports & Outdoors part-time (More than 5 years)
Discount was ok. We got a killer discount back in 2008 and 2009 but after that it dropped down. It was a great job to learn how to deal with people (all types). Some managers were amazing.
Managers were inconsistent with their leadership and tasks. Customers suck sometimes... but if you've had any retail job you know that some customers feel as if they are entitled to everything plus some.
Advice to Management
Work on consistency, keep it fun and all will be great.