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Afni Jobs in Bowling Green, KY

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2 days ago

Contact Center Operations Manager – new

Afni Bowling Green, KY

of the management role include: • Provide data for client-operations review and meet all appropriate deadlines, as specified. • Collect… Afni

5 days ago

Entry-Level Customer Service Representative

Afni Bowling Green, KY

Join Afni and jump start your rewarding career. We're hiring entry-level Customer Service Representatives for our inbound call center in Bowling… Afni

Afni Reviews

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Afni CEO Ron Greene
Ron Greene
64 Ratings
  • Helpful (1)

    Customer Care Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Bowling Green, KY
    Current Employee - Customer Care Specialist in Bowling Green, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Afni full-time


    Flexibility in schedule: work from home opportunity


    No real training or support ...customers you work with have talked with agents several times with n resolve and then you get the call,,see the notes and realize ..none has helped this customer from the start and now time has passed your hands are tied too.

    Advice to Management

    Do your job...take the escalations....fix the problems...BE THE SOLUTION...resolve to truly help the customer!!

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