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-Great people (co-workers and customers) -The busiest place in town -Potential to make good money every day -Its fun -Most of the people that work at Altitude, and people that are affiliated with the restaurant, genuinely care about the place and want to see it do well -Its the most recognizable restaurant in town and most popular
-Management could do a better job at leading by example. Sometimes they say one thing and do another -The owners are cheap. They make more money than they know what to do with; yet, they could be using it to improve the restaurant. They cut back or sacrifice some things even if it means cutting cutting back on customer server. I think it should be about the customers first, and then the money will come.
Advice to Management
-Don't hire servers, or keep them around for that matter, if they don't have the skills for it. Some employees just don't have very good common sense. If customers consistently have bad service from the same server, maybe that person is working at the wrong place -Improvements to the restaurant would not only improve the overall quality of the place, but it would also improve people's perception. Once you give customers and employees a nice place to come eat or work, they enjoy going to that place a lot more