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I have been working at Allstate full-time (Less than a year)
Friendly environment. They take notice of good work. At least at my office there are a lot of people nearing retirement age, so there is noticeable room for growth.
Getting a raise is based on your numbers. So to an extent it's like caring about helping people comes second to resolving things quickly.
Advice to Management
I really like the management. It really depends on the manager you're under, but I do feel my manager really cares about me and wants me to learn the job and do well. Always makes himself available if I needed help.