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I worked at American Express (More than 3 years)
The only good part of the job is the amount of vacation time you are given. The building is clean but you work in a cubical with 100 other people.
The Managment that's in place are learning on the job and making every mistake in the book. Thinking they are the smartest people in the room.
Advice to Management
Listening to your employees would go along way. Micromanaging your employees and placing road blocks at every turn and then asking why items are not done, Is not managing.