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There are some good people there; some departments are better than others. The subject is actually interesting and touches many facets of society. APTA provides free public transit and low-cost health insurance. The building has a gym and showers downstairs; the locker-rooms are small and crowded, but it's something. Bike room downstairs. Teleworking (though you have to document everything you did while working, for some odd reason). Theoretically, a 37.5-hour workweek (7.5 hours/day)--if your manager will abide by this. Salaries are not horrible, though they are not competitive with government jobs, and you take a hit after a few years unless you're promoted.
In many departments, no work-life balance whatsoever--late evenings, last-minute projects. No short-term disabilitiy insurance. Only two weeks' vacation for new employees, even those at mid-career or senior level Vesting on 403B is only 20% per year--so that you have to have completed 5 years (i.e., starting your sixth year) to be fully vested. Some people get promoted solely by being sycophantic and self-promoting. Dumb management policies--lots of meetings, but major information silos. No offices for anyone other than directors/VPs Some surly, underutilized admin staff (with notable exceptions) Multiple layers of approval required for everything Multiple meetings for everything Lots of self-serving pseduo-corporate B$ Lots of micromangement.
Advice to Management
Give people more vacation leave. Make it a priority to keep mid-level staff happy, or they WILL leave. Allow emplyees to review their supervisors; even if it doesn't "count," it's still useful information if you want to improve management practices (which is in dire need). The solution to a problem is very rarely a meeting of several VPs. Learn to say no to stupid ideas (petitions, text-message campaigns, etc.). Promote people if you want to keep them. Make work-life balance a priority. People want a family-friendly place to work, and in an employment market like DC, it's not hard to find one elsewhere.