American Water – Cherry Hill, NJ
Primary Role: Responsible for overseeing the timely and accurate processing of financial information in compliance with US GAPP, Sarbanes-Oxley and… American Water
I have been working at American Water full-time (More than 10 years)
Solid company, rank and file employees totally care about what they do....i.e stewardship of a precious natural resource. Many have been there 20-30 years. Huge emphasis on employee safety. Some of the best operations and scientific minds in the water business work here. Their Innovation Development program is fascinating and progressive.
There have been four CEOs in the past 11 years. Each new administration has had its own areas of focus. The company went public, adopted SAP, and is in the process of modernizing many of its processes, which needed to be done. However, people are really drained and tired. The return that the company has promised investors is concerning. They've already cut the fat and are trimming more. The company is flat, so there is little room for career progression or job stretch. The company knows this, and is working to put employee development programs in place, but its too late for many folks, who are leaving to find new opportunities to progress in their careers.
Advice to Management
Pay attention to employees. If they feel good about the company and their role, they will take care of customers.