Aspire Lifestyles – Worcester, MA
Aspire Lifestyles is hiring Customer Service Professionals to deliver white glove concierge services to our luxury lifestyle clients out of our… Job Board
Aspire Lifestyles – Chelmsford, MA
As a Customer Care Professional, you will work in our call center, servicing a high volume of customer requests through inbound and outbound virtual… StartWire
Aspire Lifestyles – Lowell, MA
As a Customer Care Professional, you will work in our call center, servicing a high volume of customer requests through inbound and outbound virtual… CareerBuilder
Aspire Lifestyles – Fort Washington, PA
Aspire Lifestyles is now hiring qualified Concierge Specialists. Supported by 20 different concierge centers around the world, spanning all five… TheLadders.com
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I have been working at Aspire Lifestyles full-time
Wonderful, well intentioned management team dedicated to creating a company that provides a great work enviroment and opportunities. There are very good people in certain positions who work very hard to foster the values espoused by the company. For the right individual, there are opportunites that allow for work from home as well as call center employment.
Owned by multi-national company which is consolidating employee services to cut costs. This has resulted in great disconnect with employees and technology. Due to these difficulties many key employees have left, sending out messages to the teams spreading even more discontent. Very high levels of professionalism is required yet not often supported by direct or upper management and available technologies. High frustration levels are found throughout the workforce and it is reflected in employee attitudes when they are supposed to be working together to help one another toward common goals. I find myself worried that contract requirements are not being met which will lead to more firing across the company. Job security seems nonexistent at this time.
Advice to Management
Provide employees with promised and operational technical equipment, access and support at all times. Provide employees with access to Management and Human Resources that is responsive and able to address the needs of elite professionals in the field. Provide much improved onsite and remote management and training so that these professionals can meet the demands of the elite clients they are serving. We could be a five star company in every rating with improvements in these areas. It causes me great pain to use two star ratings when this company is capable of being a five star company in every category with proper support.