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Asurion Customer Service Representative Jobs in Houston, TX

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Asurion CEO Kevin Taweel
Kevin Taweel
130 Ratings
  • Helpful (2)

    Not worth it

    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Asurion (More than a year)


    They are always doing things for us to look forward to like costume day or pizza Friday. Also I like the idea of everyone being in teams.


    No call ins at all no vacation. And they want you to work overtime. That's insane, just hire more people ! Pay is terrible.

    Advice to Management

    Training is awful. I never fully learned everything we were supposed to learn. Doing the computer modules on our own was a waste of time. Also it's unrealistic to expect us to give good customer service when our customers are expected to go through all these hoops to get the phone. I know account security is important but there has to be an easier way.

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