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I worked at Augsburg College part-time (More than 3 years)
The hours are flexible, the work culture is friendly and helpful. It is a laid back atmosphere with a great team that is always willing to help. The staff are understanding and fun. They are serious about their work and appreciate a balanced life style and value the importance of education.
The work is sporadic and repetitive. There are patrons who are demanding and the work can be thankless at times. Sometimes there is not enough hours and the pay is not very high.
Advice to Management
Keep up what you are doing because it works.