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I worked at Boyd Coffee full-time (More than 10 years)
Free coffee. Guess what they give you on your 7 year anniversary (the only one that was acknowledged . A jacket? No. A pretty Boyd's shirt (you have to earn those)? No. A gift certificate for a restaurant so you could take your beautiful spouse out who is always pissed off at Boyd's for taking advantage of you and expecting more? No. A GIFT CERTIFICATE FOR YOU GUESSED IT, COFFEE. WOW! YOU SHOULDN'T HAVE! NO SERIOUSLY YOU SHOULDN'T HAVE.
Long hours, no work life balance, management doesn't care about what you make or how it will effect you as long as they make the profits that they promised.
Advice to Management
Moving forward as a company doesn't mean you have to ignore what made you a good company to work for in the past. Hold on to values that made you a respected and reputable company.