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Bridgeline Digital Chairman, President, and CEO Thomas L. Massie
Thomas L. Massie
65 Ratings
  • Helpful (16)

    Potential but will not succeed without major changes.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bridgeline Digital full-time


    - iAPPS could be a good product with a little more polish and focus on UX. - The company size means you know everyone. - Unrealized potential (that likely never will be realized) - Regardless of the negativity in my comments to management, I did learn a lot. - Put up with the company for a few years and you will advance as others leave. - Can pay well because they have trouble hiring.


    - The CEO listens but does not know how to follow through. He hires smart people and then grinds them down until they follow his him instead of listening to his team. - Bridgeline cannot decide if it wants to be a product or services company. It relies on revenue from its services arm but starves it for resources causing pain for customers. - Work hard, work harder atmosphere. - It is hard to work at a shrinking company. - Raises are few and far between if you don't fight for them.

    Advice to Management

    You went too far. As an ex-employee, I was not planning a post on glass door. The last “review” stating “beware the fake bad reviews” was just too much. It is unfathomable to me that a company speaks in such a way to its current or former employees and is emblematic of the issues at Bridgeline. In summary, instead of learning from its failings (and reviews), you stubbornly stand by its mantra and push forward with flawed strategies that alienate customers and employees alike. Stop defending your approach and start listening! Hope is not a strategy. Disgruntled former employees? Really? Treat employees well and they will not be disgruntled. All companies are on an even playing field here. The number of negative reviews speaks for itself. Speaking of fake reviews, you will note a few posting that state senior team members were required to enter reviews and send reviews to HR or the CEO. I cannot speak to how long this happened but know it did for at least a year or two. You can tell the reviews are fake if they speak too highly of Sr Management's strategy, focus on the work hard/play hard environment or reviews by people who have been there for “less than a year”.

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