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I have been working at Brookdale Senior Living full-time (Less than a year)
The residents are great and majority appreciate what you do for them. The employees are generally friendly and welcoming.
There is no HR manager. The accounting manager handles HR which short-changes the employee in their orientation and training. This person has enough to do with doing their main job of accounting without having to also deal with payroll and all that goes with human resources. It definitely shows on many levels.
Advice to Management
Be realistic about goals. There is a definite feeling upper management is out of touch with what employees & managers deal with on a daily basis.