Byram Healthcare – Salt Lake City, UT
•Provide superior service to customers •Address customer concerns in a friendly, professional, efficient, and timely manner •Receive and process… CareerBuilder
I worked at Byram Healthcare full-time (More than a year)
Perfect starter job for recent high school graduates. Tuition reimbursement is a really the only positive benefit that the company offers. You receive a paycheck sms its a job.
The department I was working in was professional dysfunction at it's finest. Management members were consistent in giving contradicting information. To remain subordinate we were advised to only ask our direct supervisors questions, however, receiving a response of any kind was rare. The strategy used for motivation was always a reminder of negative consequences and micromanagement is out of control. Management for DSC had no previous experience with the healthcare industry and made door an unreliable source for accuracy. There's no training in documentation dept and new people are left unequipped, unprepared, and confused about who to do to for help because communication is non-existent.
Advice to Management
Stop micromanaging, get organized and respect your team. Encourage, give incentives and set a lighter tone so work is pleasant not prison. When micromanagement is already precedent, sending an email advising your team; "lists must be complete before leaving for the day" is counter productive.