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CNA Jobs in New York, NY

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Show:  All Results Last 7 Days
22 hrs ago

Underwriting Director, Middle Market (Commercial P&C) – new

CNA New York, NY

The Branch Underwriting Director is responsible for leading a team of Middle Market Underwriters and is accountable for the business results of the… CNA

2 days ago

Underwriting Director – new

CNA New York, NY

The Underwriting Manager/Director is responsible for directing an underwriting group and is accountable for the business results, growth and… CNA

14 days ago

SVP, Commercial Field Operations

CNA New York, NY

The Senior Vice President, Commercial Field Operations is a senior officer position responsible for the integration of Commercial Underwriting… CNA

10 days ago

Underwriting Consultant

CNA New York, NY

The Underwriter is responsible for using technical, sales and analytical skills to provide insurance solutions that help CNA’s customers manage risk… CNA

8 days ago

Risk Control Specialist

CNA New York, NY

1. Performs workplace/work site risk evaluation and consultative risk improvement services, and makes risk recommendation for the underwriting… CNA

14 days ago

VP, Zone Commercial Underwriting Officer - Northeast Zone

CNA New York, NY

The VP, Zone Commercial Underwriting Officer is responsible for development and execution of the Commercial Lines strategy in the Northeast Zone… CNA

15 days ago

Underwriting Technician

CNA New York, NY

The Underwriting Technician (UT) contributes to the success of the Healthcare underwriting team by partnering with Underwriters and Policy Service… CNA

15 days ago

Temporary Associate Litigation Attorney

CNA New York, NY +2 locations

1. Works with other attorneys to handles insurance defense matters from pleadings through trial. Participates in litigation preparation, driving… CNA

22 days ago

Claim Consultant - Employment Practices Liability

CNA New York, NY

The individual in this position will handle Employment Practices Liability claims involving executive and entity protection for large publicly-traded… CNA

25 days ago

Ocean Marine Claims Specialist

CNA New York, NY

We are recruiting for an experienced Ocean Marine Claims Specialist for our NY office. This individual will adjust claims under Cargo, Hull… CNA

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CNA Chairman and CEO Tom Motamed
Tom Motamed
142 Ratings
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    Former Employee - Ocean Marine Claims Representative in New York, NY
    Former Employee - Ocean Marine Claims Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CNA full-time (Less than a year)


    -Decent training opportunities OUTSIDE of the company -My manager was in on the other side of the country, so very little micromanagement -Pay was decent


    Where do I begin... -I received almost ZERO in-house training and procedures. I learned as I went along -Was dumped a caseload of around 100 open files to start with, many already in litigation -absurd procedures and policies on file handling, which are clearly driven by the financial industry regulation following 2008 AND the idea that marine insurance should be run like an auto insurance company - churn, churn, churn those claims in a timely matter - BUT expecting 100% accuracy all the time!! -The "File Review"... even the experienced handlers are terrified is afraid of this...which is performed by auditors outside of the marine claims world. Everyone seems to feel that their job is dependent on these yearly reviews. -A high turn over rate among claims handlers - no one lasts here, and even the claims veterans move on to seek safer shores with more functional companies that value their claims handling abilities -No chance to move up - the middle management has been there for decades, and they aren't going anywhere - no one else would hire them! Supervisors (called managers) are clearly a boot licking position, who have only survived the purges following the economic downturn based on their sycophantic behavior - the turnover among middle managers (the supervisors bosses) should speak for itself.

    Advice to Management

    I get it...no one likes their claims departments...we pay out the money that the sales teams bring in! At CNA, you really are made to feel like to feel like a bandit, and shamed for authorizing payments on policies that shouldn't have been underwritten in the first place!! Ease the case load on your best employees, and actually spend time training your new hires! Also, drop these absurd, across the board policies - take some time to understand how marine insurance works - i.e. ADJUSTING IS AN ART, NOT A SCIENCE. The turnover will continue as long as CNA continues to treat its claims staff the way it does now.

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