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I have been working at Care Alternatives Hospice (More than a year)
Field staff. Always trying to find quick fixes for lack of resources. Most field staff very knowledgeable.
Management. Puts new meaning to the words 'micro manager'. Will throw you under the bus in a heartbeat. Main HQ won't give people what they need, just lecture about how you shouldn't need it. Rude and condescending to staff. And patients, you're going to get the bare minimum to save money. So be ready.
Advice to Management
You can't expect to have 'best in class' service, when you not only treat employees so poorly, you treat families with the bare minimum as well.