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I have been working at Catalina Marketing full-time (More than 5 years)
I love my team, the new coffee machines are fantastic, the cafeteria is nice, reasonably priced and we have access to a gym & nature trail.
High-Stress, Low-Reward, Low-Pay, difficult life-balance depending on your manager. Work 50 hrs this week, need 5 hours next week for an appointment?, you'd better take the day off because comp-time is nil. No standardized "job descriptions", or salary banding, no clear path for advancement if you are technical.
Advice to Management
If I took time post advice here, it would matter not one bit. You don't hear us, you don't care. You know best, so we should all just update our resumes and be ready to go when the next phase of outsourcing begins, or we find an interesting alternative.